Canadian orders, outside of Ontario:
US & International Orders:
Returns within 45 days of the order date will be accepted for credit of the purchase price minus shipping and handling. The item(s) must be unused and in saleable condition. Refunds will be in the same form of payment originally used for the purchase, i.e. PayPal.
Items 50% off, or more, are FINAL SALE and cannot be returned or exchanged.
Yarn which has been wound or used may not be returned or exchanged.
If you have any questions about your order, please contact us via email or call (905) 954-1153.