POLICIES APPLIED DURING SALE PERIODS OR TO DISCOUNTED/CLEARANCE ITEMS:
- All products are final sale when purchased at a discounted rate (no refunds/exchanges).
- We do not check dye lots during sale periods, unless the skeins are noticeably different. If receiving the same dye lot is vital for your project, please make a note on your order before purchasing and request for the same dye lot.
- We are not able to wind during peak sale periods. Winding services will resume after the sale has ended.
- Sale does not include gift cards.
- We cannot hold items for an upcoming sale.
- In the event where there is an inventory error and we cannot fulfill your order as purchased, we will either (1) issue a refund for the missing item or (2) contact you depending on the order/product